Darfen always aims to provide a service which is second to none and the following customer comments certainly give sanction to the fact that last year, over 97% of customers said they would be use Darfen again and happy to recommend us to others!
I thought that the service given by Darfen was excellent. Operatives were very co-conscious, always operated in a safe manor and were a pleasure to have on site.
The product itself was installed to a very high standard and in line with our tight and demanding programme of works.
Hope we can work together again in the future.
Phil Brickwood, Senior Site Manager, Morrison Contruction
Excellent, Very professional
Roger Hassan - Contracts Manager - CC Contracting Ltd
Firstly, please accept our sincere thanks for a job that is being exceptionally well done. Kevin & Lee have worked liked the proverbial Trojans over the past couple of weeks and have made great progress with the perimeter fencing; not only are they 'workers', the quality of their installation work is also terrific - great ambassadors for Durafen. Thanks.
Ivel Valley School (Secondary Site)
We are very pleased with the fencing and it is much improved on our previous product.
By all accounts your team worked extremely hard to complete the work in the timescale and the end result is a credit to their work and professionalism. Please pass on our thanks to the team.
Stephen Cooke - Business Manager - Parrs Wood High School
Thought I would extend my thanks for the great work Dave and the boys carried out at the Heathrow Pipelines. You already know bringing different parties on site at the same time can be tricky and Dave and the boys were great getting on with the PTW and the work it self.
Miguel Martos - Planning Engineer, Thames Water
Thank you and your team for your quick and effective response to my P1 call out at Banbury. All involved were very professional and the fix is of a high quality.
James Townsend - Performance Manager, Thames Water
Wates and the site team would like to thank you all for your hard work on this challenging project. We look forward to working with you again on future projects.
Philip Howe - Section Manager Wates Construction North East
Quality service and advice with products
Always found them easy to deal with.
Your staff from management to your installers that carry out my works, are a complete credit to your company. The service that i am provided from start to finish is outstanding.
Jamie, White Horse Contractors
The men that came to our site to install our new gate were very polite and did not mind answering any questions
James Hunt, Thames Water
Darfen offer good customer service, provide a quality job at a reasonable cost. I have used Darfen a number of times and they will always be on our tenders list due to their performance.
You have done several fencing projects for our school all a first class job
I have used Darfen now on a couple of projects, both large and small and find the quality and service to be very good. I have never had any negative feedback from our clients regarding your works/products and that always helps.
Generally been a very good company to work with, operatives are always courteous and respect site rules. Any snagging issues have always been sorted quickly.
Tom, Doncaster Council
Delivery and service were great. There are likely to be a smaller number of jobs and Darfen will be the first place we reach out to. Thank you for great work.
Amazed at the time that Darfen personnel are prepared to spend to ensure the customer has all the information they need. Extremely helpful.
Always delivers for us!! Keep up the good work!
Vaughan, Aston University
I can say that Darfen have been number one on our measured term fencing contract for a number of years now. I have found that works are completed to a high standard within programme and budget, I can also say that there aftercare and product/ client support is also excellent.
Martin, Coventry City Council
Although it is hard to be subjective, prior to the installation of the Zenith 358 our boundary was my most problematic as far as trespass was concerned, I have not had any instance of access through this length of fencing since the Zenith installation.
Pete Burditt, Ibstock
Swift, very quick, no issues, great job!
Excellent teamwork and skills
Helpful and great efforts
Excellent job done on time as promised
Catherine Mitchell, Doncaster MBC
Thank you to the Darfen staff and the site installers who carried out the work in a safe and professional manner to comply with our site rules
Kevin Howson, PX Limited
We are really pleased with the quality of work from Darfen. The new gate system meets our needs and the key fobs for the staff make life that much easier for us.
Amanda King - Bedworth Heath Nursery and Children's Centre
A very good all round service from Darfen, you are my favourite subcontractor!
Dan Brister, McLaren Construction.
We are very pleased with Darfen and we will look to use them again
John Davies, Veolia ES Onyx Ltd
We are delighted with Darfen and their professional workmanship of the operatives
Dave Nicoll, Carillion Building
Darfen are always very competitive and helped us meet our tight deadlines
Douglas Patterson, Malcolm Construction
The head is pleased and the work was excellent. I'll definitely come back!
Mr Mills, St Catherines School
I've used Darfen twice now. Im always impressed with their work and on the last installation it was freezing and raining and you still showed up!
Carl Hayes, City Technology College- Birmingham
We use you constantly because you always provide a very good service and the work is always exemplary!
David Scott, Bassetlaw Design & Services Ltd
I was very impressed with Darfen as they answered my enquiry very quickly!
Manjit Kahlon, AIG Europe
Darfen were very helpful and I would use them again without a doubt!
Steve Hunter, Amec
The lads were very helpful and everything was done on-time. We are very happy!
Martin Prendergast - Bovis Homes
The service is excellent, and if we ever need fencing again, we'll be coming straight back to Darfen!
John Hope - Rejus Ltd, Doncaster
We needed urgent action, and Darfen Durafencing acted speedily and professionally and the whole site was secured within a matter of days
Sam Cunningham-Westminster City Council
Everything is first class and Darfen's after sales service is great as well
Graham Spencer, North Doncaster Technology College
We are very happy with the work, it wasn't expensive and very good value overall
Chris Phillipson, Forticrete Ltd
I asked for two prices and I got one back that same day. I received an absolutely spot on service, you even moved the rubbish. I wish everyone was like Darfen who I dealt with because it would make my job a lot easier
Ian Loughlin, Cargopack
"Everything went fine, I am very satisfied with the job and quite happy to use you again"
Charlie Griffiths, Crewe & Nantwich Borough Council
"We are very pleased with Darfen and was impressed with the guys on site. I will definitely use you again!"
Will Langford - Birse Build, Cheshire
"I am happy to recommend yourselves to anybody who should ask"
Mr D Davies- Northumbria Water Limited, Stockton-On-Tees
We are very pleased with the Steelhoard system and we'll be back in touch for more! We like the fact that the product is truly temporary as the poles are fixed into spigots and don't have to be concreted into the ground
Dave Munday- Paul Newman New Homes
I'll definitely be using you again as you are much better than your competitors
Ross McCaffer, Carillion
"We always receive good quality from Darfen, we have some work coming up soon and we will definitely be coming back"
Bob Bennett- Hanson School, Bradford
"Site Installation team were responsive, courteous and provided an excellent all round service, particularly with design additions and changes to fencing layouts..... Honest and straight forward"
Mr A Curries- Miller Construction, Glasgow
"Your local Manager is always extremely helpful and has never let me down"
Mr D Spence - Ford Motor Co Ltd, Liverpool
It was all done in three weeks and we are very pleased. The lads cleaned up and there were no problems. It was exactly what we expected and everyone is happy with the finished job!
Dave Rimmer, Fleetwood & Hesketh Sports & Social Club
"In order to meet a specified date, the team, despite bad weather, worked flat out to complete the job, so many thanks"
Mrs M Upton - St Mary's RC Primary School
"Having used Darfen consistently during the last five years, I have never been less than very well satisfied with all aspects of contracts. Staff are knowledgeable, helpful and quick to point out not only unforeseen problems as they occur, but usually to suggest alternative ways of overcoming said problems, always with sound practical advice."
Mr A Davies - National Grid, Wolverhampton
"Everything was 1st class and I have already come back!
Mr Ricketts - KW Bell Group
We are already looking to get another fencing quote off you already!
Dennis Tyman - Yorkshire Main Miners Welfare
"All I can say is that it is just another good job from Darfen, I have never been unhappy with the work and I am already using you again"
John Lacey - EDF Energy
"We are pleased with the completed work and we have received no adverse comments following a project we have been involved with over a 12 month period, including keeping relationships intact with our neighbours, which was of considerable importance to all parties"
Mr M F Stubbs - Shepherd Building Group Ltd, York
They got the fencing up in good time and met the deadline. The job was fantastic!
Freddie Mcallister, Malcolm Construction
"Thank you for doing a nice job, it went smoothly with no mess. I can't fault it and the lads were perfect"
Chris Surman, Durkan Ltd
"The lads that did the installation were absolutely brilliant and very helpful"
George Hall, Conisborough Alma JFC
"We have used Darfen for many years. No problems"
Mr Stewart Crawford - Moffat Distillery, Airdrie
"Very pleased with the finished job - all done to a high standard. You did work for us last year, which, again, was done to a high standard"
Mr M J Chance - Wales Parish Council, Rotherham
"I'm very happy, the guys were excellent and no problems. I am already coming back!"
John Lacey - Cottam Power Station
"The lads were very well mannered and they knew they were working in a school. Nothing was too much trouble for them, the lads were brilliant. A no-sweat, spot on service!"
Fred Jenson- Willow School, Doncaster
"I thought the commitment of your team was 100% efficient. The standard of work was excellent, with comments being made by 'outsiders' on how good the finished product was"
Mr A Garner- Brunner Mond & Co, Cheshire
"You gave a quick turnaround, you were very competitive and you did what you said you would, we are more than happy!"
Suki Lall- Comberton Early Learning Centre, Hackney
"It was a top job and you were probably the easiest people I have ever had to deal with"
Gareth Parker- Broadfern, Redditch
"The fencing was a one off requirement which went well and we're happy!"
Mr Chris Hutber- Hire Intelligence, London
"You were brilliant, you fitted us in when we needed you and we are very happy overall"
Matthew Hammond- Cape Hire, Warrington
"My relationship with Darfen has been very good indeed....I would certainly always recommend them to my governors, should further needs arise"
Mr F Lambert - St Andrews RC Junior & Infants School, Solihull
"The lads on site completed a good job and worked well with the people in the depot to ensure not too much disturbance"
Mr P Chalker - Speedy Hire, Leicester
"Highly satisfied with the work. I have received favourable comments from allotment tenants regarding this work"
Mr G Ogley, Directorate of Leisure Services - Doncaster College
"I found the Contract Surveyor very responsible and helpful"
Mr Ridgwell - Howard Long International, Norfolk
"I like subcontractors like yourselves that take the hassle out of the job"
Mr S Bradshaw - Redrow Homes (Lancashire) Ltd
"A quality firm with a quality product..... also a pleasure to do business with"
Mr R C Sutton - Cadbury College, Birmingham
"Particularly happy with the service and the manner carried out"
Mr B Foley - Amoco (UK), Middlesborough
"Usual excellent working relationship"
Mr M Marriot - Doncaster MBC
"I received a very good service from your estimating and office staff who provided me with a wide selection of specifications and processes to assist my clients choice"
Mr J Townsend - Elliot Associates, Tyne & Wear